Riders
How It Works

Simple, fast,
reliable.

PIKUP works the same way for everyone — a few taps and you're moving. Here's exactly how it works for each user type.

Riders

6 steps for riders

Open the app

Launch PIKUP on your phone. Your location is detected automatically.

Enter your destination

Type where you're going or pick from your saved places. See the fare upfront.

Choose your vehicle

Pick from motos, sedans, SUVs, or premium vehicles based on your needs.

Get matched instantly

A nearby verified driver accepts your request within seconds.

Track in real-time

Watch your driver approach on a live map and get arrival notifications.

Ride & rate

Arrive safely, pay with cash or wallet, and rate your experience.

Why PIKUP

Built different

The numbers behind why thousands trust PIKUP every day.

Under 30 seconds

Average time from request to driver match.

100% verified

Every driver is ID-checked and background-screened.

4.9★ average

Platform-wide rider and driver satisfaction rating.

3 payment options

Cash, MonCash, and PIKUP Wallet accepted everywhere.

Live GPS

Real-time tracking on every single trip.

24/7 support

Human support available around the clock.

Still have questions?

Everything you need to know about how PIKUP works.

Ready to get moving?

Join 50,000+ people already using PIKUP every day.